Safety and privacy are built right in.

From the very first sketch, we imagined a platform where safety, privacy, and security were design intentions—not afterthoughts.

THIRD-PARTY VALIDATED

Don't just take our word for it.

Playground is kidSAFE+ COPPA certified, which means the entire platform—and all our games—meet strict safety and privacy standards for kids under 13. And thanks to our commitment to keeping the internet a safe place, we’re also members of the Family Online Safety Institute (FOSI).

kid safe logo fosi logo
  • TOTAL PRIVACY

    TOTAL PRIVACY

    Your living room. Your rules. Your peace of mind.

    The camera on Playground makes it possible to play using only your body. That’s its only job. No video or audio is saved or stored. So, you can be sure your best moves won’t ever leave your living room. And when playtime is over, the camera cover gives you added peace of mind.

  • PLAY OFFLINE

    PLAY OFFLINE

    A cube so smart it doesn’t rely on the cloud.

    While you’re high-kicking your way to victory, Playground uses AI motion tracking to make your movements feel like magic. And all that magic happens right on your device, never “in the cloud.” The only time you even need to be connected to WiFi is to download games and updates. Otherwise, you can play totally offline.

  • SAFE CONTENT

    SAFE CONTENT

    The only thing you have to worry about is too much laughter.

    Every game and activity on Playground is made by Nex, so you can be sure they’re designed to be kid-safe and family‑friendly. There’s no app store, no mature or inappropriate content, and all games are appropriate for all ages.

  • AD FREE

    AD FREE

    No ads, no nags–the way playtime was meant to be.

    Nex Playground is a completely ad-free zone. In addition to the peace that brings, it also means there’s no need for us to collect any personal data about you or your kids.

    Bonus: with Play Pass, you won’t be asked to make any additional purchases.

The nitty-gritty, never-be-afraid-to-ask questions.

  • Yes, you can, if it is your first purchase of any Play Pass and you purchased it directly from Nex. Within 14 days of activation of such Play Pass, you can cancel it and get a full refund by contacting customer support. After 14 days, there will be no refund after cancellation and your access to the full catalog will end on the original renewal date.

    Play Pass purchased from Amazon or retailers are not refundable due to their own policies.

  • Yes — just purchase your preferred option and share the activation code with your recipient. You can also use our Play Pass print outs if you’d like to include a physical copy with your gift.

    Check out How to Set Up Nex Playground for Gift-Giving Success.

  • Play Passes purchased directly from Nex are fully refundable within 14 days of activation (conditions apply). Purchases made through Amazon and retailers are not eligible for a refund due to their policies.

  • Code delivery typically takes 30 minutes or less after purchase on Nex Playground website, see this help article if you have not received your activation code after 60 minutes.

    Play Pass purchased from Amazon may take up to 48 hours for code delivery.

    If you already have Nex Playground unboxed, buying Play Pass directly on your Nex Playground by scanning the on-screen QR code will give you instant access, without needing an activation code.

  • Play Pass can be used on a maximum of 2 Nex Playgrounds via the same Nex account if they belong to the same household. See help article here for details.