Nex Playground: Eligible for HSA and FSA

Nex Playground is now HSA/FSA-eligible in the United States, a nod to its role in helping families build healthier lives through active play. Select “Flex | Pay with HSA/FSA” during checkout on the official Nex Playground online store to enjoy pre-tax savings with no reimbursement and no hassle.

On this page, you’ll find:

• What’s eligible (and what isn’t)
• How to use Flex at checkout
• How to submit a claim for reimbursement if you pay out of pocket

Disclaimer

Nex cannot guarantee that your purchase will be considered eligible or that your claim will be approved. This page is for general informational purposes only and is not tax, legal, financial, or medical advice.

What’s Eligible with HSA/FSA Funds?

Eligible:

• Nex Playground device (hardware)
• Sales tax and shipping for the device (if allowed by your plan)

Not Eligible:

• Play Pass
• Play Pass renewals or add-ons
• Merchandise, accessories, or other non-medical items

HSA/FSA funds must be used only on the Nex Playground device itself. If you want to purchase Play Pass or other items, those must be paid with a separate, non-HSA/FSA payment method.

Please note: FSA accounts are employer-sponsored, which means your employer may set additional restrictions on eligible product categories beyond standard IRS guidelines. Even if Nex Playground is broadly HSA/FSA eligible, your specific plan may not cover it. We recommend reviewing your FSA plan documents or contacting your plan administrator directly before purchasing.

Purchase Directly with HSA/FSA Funds

The quickest way to purchase a Nex Playground with HSA or FSA funds is by using an HSA/FSA card. Simply select “Flex | Pay with HSA/FSA” at checkout on Nex Playground official online store and pay with your HSA/FSA card.

Step-by-Step Using Flex

1. Add Nex Playground to your cart
   • Make sure your cart only includes Nex Playground (no Play Pass or other add-ons) if you intend to pay with HSA/FSA funds.
2. Go to checkout
   • Enter your shipping and contact details as usual. This is only available to eligible US customers.
3. Select Flex as your payment option
   Choose the “Flex | Pay with HSA/FSA” option and follow the prompts. There will be a consultation with a doctor to verify your eligibility, this is a live text-based consultation.

You’ll enter your HSA or FSA card details just like you would for a regular debit or credit card.

4. Confirm your total

• Ensure your HSA/FSA balance covers the full cost of your device, including tax and shipping, if eligible under your plan.

1. Place your order
   • Once your payment is approved, you’ll receive an order confirmation email with an itemized receipt. Save this receipt! Your provider may request it for their records.

If your HSA/FSA card is declined for any reason, you can still complete your purchase using a personal credit/debit card and then submit a claim for reimbursement (see below).

How to Submit for Reimbursement (If You Pay Out of Pocket)

If you’re not able to use your HSA/FSA card at checkout, please follow these steps before asking your provider for reimbursement:

1. Check Eligibility with Your Provider

Before submitting a claim:

• Confirm that Nex Playground is considered an eligible expense under your specific plan.
• Please note: FSA accounts are employer-sponsored, which means your employer may set additional restrictions on eligible product categories beyond standard IRS guidelines. Even if Nex Playground is broadly HSA/FSA eligible, your specific plan may not cover it. We recommend reviewing your FSA plan documents or contacting your plan administrator directly before purchasing.
• You will need a Letter of Medical Necessity (LMN) to qualify for the expense.

2. Gather Your Documentation

Your HSA/FSA provider may ask for:

• Itemized receipt or invoice
  • Your order confirmation email and/or invoice from Nex or retailer (showing product name, date, and total paid).
• Proof of payment
  • Your credit or debit card statement, if required.
• Letter of Medical Necessity (LMN)

3. Submit Your Claim

While every provider’s process is different, it usually looks like this:

1. Log in to your HSA/FSA portal or mobile app.
2. Start a new reimbursement claim.
3. Enter your purchase details (date, amount, merchant name, etc..).
4. Upload your receipt and any required documentation.
5. Submit your claim and monitor the status through your provider.

If approved, your provider will reimburse you directly, usually via direct deposit or mailed check, depending on your plan.